At COMPUTERmaster, we strive to always provide the best professional services to our clients on an ongoing basis. The results translate to customers who stay with us for years, and are happy with our services.

Below are some of the testimonials we have received.

On behalf of Espar, I would like to extend our thanks for the wonderful service you and your team provide to our company. We want you to know that we are very pleased with the quality of service that Computer Master provides to us. We sincerely appreciate your responsiveness and the way you conduct business I would like to compliment your team on their professionalism, flexibility and courteous service provided to the high level of demands that have forever been increasing for us.

Rarely, nowadays do you encounter a supplier that provides you with complete cooperation, not to mention it is a real pleasure to work with people who are so knowledgeable, helpful and who know the meaning of efficiency and working within demanding timelines.

I would gladly recommend your company to others, and once again Brian, I would like to thank you and we look forward to our continued business relationship and would gladly recommend your company to others.

Kind regards,
Ingrid Ring

Re: Outsourced I.T. Services

Dear Brian,

I wanted just to drop you a note to express our thanks at the continued excellent service we have been receiving since the decision was taken to outsource our IT services to you back in June 05.  These have included:

• Assistance in the selection and purchase of new server and routers
• Assistance with moving locations.
• Supply of computer hardware and software.
• Supply of equipment and maintenance for office machinery, including printers, scanners, colour copiers
• Emergency internet service (when Bell had problems with the ADSL lines)

Outsourcing our IT services has proven to be a cost effective way of allowing our staff to focus on our maximizing business, rather than tinkering with IT issues, and after all, maximizing business is what it is all about.

I would not hesitate in recommending ComputerMaster to any potential small business considering outsourcing their IT services and office equipment infrastructure.

Yours truly,

John D. Attas, P.Eng.
General Manager

As we are a manufacturing facility, we do not have a computer technician on our staff. Since starting with Computer Master in 1996 we have tripled our computer network system. Computer Master has been involve from networking, cabling, printers, and user stations through all of our growth. We have been able to pull from the resources at Computer Master for product knowledge and service over the years. Computer Master has supplied us with quality service and does a lot of comparison pricing for us. The owner handles our need as if they were his own and gets us the best pricing where possible. He has also helped us with our Internet lines and has battled with distributors on our behalf when needed.

                                                                                                    ...... Brenda

We have been a client of Computer Master for approximately two years

During that period, they have provided us with the following services:

• Hardware supply (desktop & laptop computers, server equipment, network equipment, printers)

• Software licensing

• Network, phone, and security cabling & infrastructure

• General consulting (troubleshooting, warranty issues, system design, various others as required)

As the primary contact for Computer Master, I have found them to be extremely professional and reliable at all times. I have come to depend on their knowledge and expertise on a wide variety of issues. They have also proven to be very flexible and accommodating, which has been very important for our company during a period of rapid change and expansion.

I would not hesitate to recommend Brian Pembleton and his team to any of my colleagues or business associates.

                                                                                                        ..... Taylor

My IBM ThinkPad is a great machine. It has handled two major drops (both
onto concrete, with some force, over a bit of a distance), major
temperature extremes, a house under construction and more. The laptop
has met my expectations without fail... except for the power supply.

.....Today, it died. I contacted IBM and was informed that every retail
outlet had been closed. The IBM warehouse was closed. They may be able
to get the power adapter by the end of the day (they MAY BE able). They
did promise to be able to deliver by the following business day (Monday
is not an option)...
.....IBM service was courteous but pretty poor. Basically I could wait and
see if they had the part. They also offered to courier it to me for the
next business day. Not a good result.....

.....Then I got in touch with Brian at Computer Master. He did not have the part in stock (my
heart fell, I was counting on the CTN to do the trick), but he would check and get back to me. 

Five gut wrenching minutes later the phone rang. Brian had contacted his warehouse, they would have it within the hour!

An hour for Brian to do what all of IBM could not. Amazing service....

                                                                                        ..... Bernard