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Spam Email and Virus Filtering Services

Spam Email and Virus Filtering

SVFTM is COMPUTERmaster’s fully managed email protection service, eliminating up to 99% of unwanted email before it reaches a user’s network.

It is a powerful and flexible service that enables organizations of any size to manage email communications with the same level of control and protection as the Fortune 500. No hardware or software is required and a Free 30 Day Trial is available.

Inbound Email Protection

The filtering system is continually revised 200-2,500 times per day to ensure protection from even the newest Spammer tricks and tactics. Works on multiple platforms and utilizes proprietary detection systems.

4 virus scanning engines, and 1100 filters. •More than 60 filtering techniques; front-wave protection to rid inbound email from spam , worms, viruses and all other protocol-based vulnerabilities.

 

Mail Bagging

If your email server is not accepting email for any reason, such as Internet connection failures, power outages, natural disaster, Local Area Network failures, internal routing problems, mail server hardware or software failures, SVFTM ‘s delivery manager will encrypt and queue email until your server is back online. We will bag your mail automatically for up to 48 hours or longer if requested.

 

Implementation

The switch-over to SVFTM is a rapid and seamless process which can normally be effected within a few hours. It is a simple MX record change, and we guarantee no email down time.

 

Special Features

Control Console – SVFTM provides a one-stop interface for administrators to troubleshoot problems and proactively test their system. RBL tests, SMTP tests, DNS look-ups, log searches and MX look-ups can be accomplished directly from the control console. This feature reduces the time spent researching problems and frees up resources to focus on profit producing activities.

Enhanced Log Search – Administrators can look at all logs that COMPUTERmaster received for their company, then look at all logs recorded internally by their own company to see if problem is coming from their own server or elsewhere.

Open and Closed modes of operation – offers decrease bandwidth to your current email server by trashing all invalid users emails upon receipt at our servers. Experience a 15-25% bandwidth increase from utilizing closed mode.

How It Works

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Spam & Virus Filtering (SVF™) is COMPUTERmaster’s solution for preventing spam, phishing scams, viruses and other internet pollution from impacting email operations.

While SVF is best known for its accuracy and low maintenance, equally remarkable is its ease of implementation. The following six steps outline how the SVF™ solution acts on client email to determine whether hand-off to the client email system or if the offsite quarantine is more suitable.

At the heart of the service is a proprietary Spam detection system that utilizes more than 60 types of filtering techniques. In addition to sophisticated Spam identification analytics, SVF™ employs multiple anti-virus engines as well as proprietary detection systems that rid incoming email of worms, viruses, phishing attempts and other protocol-based vulnerabilities.

Step 1. Perimeter Protection

SVF™ intercepts messages before they reach the clients infrastructure to prevent high impact attacks such as Denial of Service (DOS) and Directory Harvesting programs from stealing email processing resources.

Step 2. Redundant Server Set

SVF™ uses an array of redundant servers to ensure that at least one server will always be available to deliver mail. Each server set is equipped with COMPUTERmaster’s proprietary Spam detection system that utilizes more than 1100 filters.

Step 3. Virus Scanning

In today’s world, viruses are the favorite tool used by spammers to enable the mass delivery of spam. COMPUTERmaster uses four anti-virus engines which are constantly updated. Emails that fail any of the anti-virus tests are routed to the Virus Quarantine for review by the system administrators.

Step 4. SpamTrap™

The COMPUTERmaster Spam & Virus Filtering system uses the results from a blend of leading spam identification techniques to determine whether a message is legit or belongs in the Spam Quarantine. Some of these tests include internal and external RBL checks, routing analysis, signature and heuristic content inspection and reputation review. Drawing on our worldwide spam traps the system is updated between 200 and 2500 times per day providing consistent spam capture rates of up to 99%.

User Quarantine

Messages that are identified as spam or containing a virus are parked in COMPUTERmaster’s offsite Spam or Virus Quarantine. The detained emails can be viewed and/or released by administrators or individuals users depending on the configuration selected by the administrator. User-level logins as well as email reports eliminate anxiety over potential false positives and optionally allow tracked message releases.

Step 5. Delivery Manager/Store and Forward Service

Because uninterrupted email service is now a requirement for most businesses, COMPUTERmaster’s Delivery Manager protects your business from unexpected interruptions – natural, accidental, malicious or otherwise. Delivery Manager components include:

  • Store and Forward Buffering
  • Load Balancing
  • Email Delivery Fail-over Support
  • Emergency Mail Service

Each element increases the resiliency and control of email architecture – one of the most visible and sensitive enterprise applications.

Step 6. Delivery to Your Network

Our ultimate goal is to deliver spam-free, virus-free email messages to your network. Our six step process prevents spammers from capturing an innocent email server for their dirty work of relaying spam and viruses, and enables clients to utilize email as the communication tool for which it was created.

Try It Free

Try Our Spam Email and Virus Filtering Services for Free!

We’ve been in I.T. for well over a decade!